Again, I’m afraid they do know and should be held accountable, consequently! Even when it comes to the most evil ones (the malignant) who are completely disconnected from their conscience, they need to pay for all the harm they’ve been inflicting instead of giving them the benefit of the doubt. This is a dangerous advice which may only ENABLE them to cause more damage, I believe. As for recovering from NPD, all experts agree on the fact the chances tend to zero since their GRANDIOSITY pattern will always protect their fragile ego and prevent them from admitting there is anything wrong with them at all.